Terms of Use

Terms and Conditions

1. Recitals

These terms and conditions aim to define the rights, duties, responsibilities, usage procedures, and other necessary matters between SurplusGLOBAL Inc. (hereinafter referred to as the "Company") and members in relation to services provided through the web (mobile) site operated by the Company. Additionally, these terms and conditions shall also apply to PC communications and smartphone (Android, iPhone, etc.) apps, and wireless devices used in mobile telecommunications, as long as they do not contradict their nature.

2. Definition

2.1 "Site" refers to the mobile web site or mobile application provided by the Company through its internet site and mobile communication devices to offer products (goods) or services to members.

2.2 "Member" is an individual who has provided personal information to the Company for member registration and has entered into a service usage contract with the Company under these terms, continuously using services provided by the Company.

2.3 "ID" denotes the email address or similar identifier chosen by the member and approved by the Company for member identification and service usage.

2.4 "PASSWORD" refers to the combination of letters (both upper and lower case), numbers, and special characters set by the member for identity verification, rights protection, and confidentiality.

2.5 Terms not defined in these terms and conditions shall be interpreted according to relevant laws or service usage instructions.

3. Specification and Revision of Terms and Conditions

3.1 The Company shall post the contents of these terms, the company name, representative's name, address of the business location (including the address for handling consumer complaints), telephone/fax number, email address, business registration number, and personal information manager on its website for easy access by members. However, the contents of the terms can be viewed through a linked screen.

3.2 Prior to obtaining agreement to the terms from the member, the Company must provide a separate guide to help understand important contents in the terms.

3.3 The Company may amend these terms within the scope that does not violate laws such as the “Act on The Regulations of Terms of Conditions”, “Act on Promotion of Information and Communications Network Utilization and Information Protection”, etc.

3.4 When revising the terms, the Company shall specify the effective date and reasons for the amendment and announce them along with the current terms on the initial screen from 7 days before the effective date until the day before the effective date. However, in case of changes unfavorable to members, it shall be announced with at least a 30-day grace period. The Company shall clearly compare the contents before and after the revision to make it easy for members to understand.

3.5 If the Company notifies or announces the amended terms and states that if the member does not express refusal by the effective date of the amended terms, it will be considered as an agreement, and the member does not explicitly express refusal, the member is deemed to have consented to the amended terms. However, if a member does not agree to the application of the revised terms, the Company cannot apply the contents of the revised terms to that member, and the member may terminate the service contract.

3.6 Depending on the specific content of the "Service" provided by the Company, separate terms and conditions of use for individual services may be set for each service, and the terms and conditions of individual services take precedence over these terms.

3.7 The Company may establish separate contracts (terms and conditions) related to individual services provided by the Company. In this case, the terms of individual services take precedence over these terms in case of conflict.

3.8 Matters not specified in these terms and the interpretation of these terms shall follow relevant laws or customary practices.

4. Formation of the Usage Contract

4.1 The contract is established by the acceptance of the Company to the member's agreement to the terms and application for use.

4.2 According to relevant laws, membership registration may be restricted for individuals under 14 years of age.

4.3 When contracting with minors, the Company shall inform them that the minor or their legal representative can cancel the contract if they do not obtain consent from their legal representative.

5. Membership Registration

5.1 A non-member may apply for membership by agreeing to these terms after entering member information according to the Company's prescribed registration form and identity verification procedures such as SNS.

5.2 The Company may require identity verification procedures through specialized agencies during the application in the previous paragraph.

5.3 The Company shall register the applicant as a member unless they fall under any of the following items:

5.3.1 If the applicant's real name is not confirmed when the Company conducts a real-name verification process.

5.3.2 If the applicant's email address or other information is identical to that of an existing member.

5.3.3 In cases of using another person's name or providing false, omitted, or incorrect information in member information.

5.3.4 If the person has previously lost membership status under these terms but has obtained the Company's consent for re-membership after 3 years

5.3.5 If there is a history or suspicion of improper use with the same or similar ID or other ID.

5.3.6 If there is a history or suspicion of use that violates relevant laws or good customs and social order.

5.3.7 In the case of a child under 14 years of age applying for use without the consent of their legal representative.

5.3.8 If the application is found to be in violation of these terms, illegal, or unfair.

5.3.9 If the Company reasonably determines that registering as a member significantly hinders its technical capabilities.

6. Membership Withdrawal, Disqualification, etc.

6.1 Members can request withdrawal from the Company at any time, and the Company shall immediately process the withdrawal.

6.2 The Company may limit or suspend membership if a member falls under any of the following reasons:

6.2.1 Registration of false content during application for membership.

6.2.2 Non-payment of debts related to goods (products) purchased using the Company’s services.

6.2.3 Actions that interfere with other people's use or steal their information, threatening the order of electronic commerce.

6.2.4 Conducting acts prohibited by these terms or against public order and good morals through the site.

6.3 If the same conduct is repeated more than twice after the Company limits or suspends membership, or if the reason is not corrected within 30 days, the Company may terminate the membership.

6.4 If the Company terminates membership, it will delete the member registration and notify the member. Before the deletion of the member registration, the Company will provide at least a 30-day period for the member to present their case.

7. Member's Obligations

7.1 Members must comply with relevant laws, regulations in these terms, and matters notified by the Company, and must not engage in any acts that interfere with the Company's business.

7.2 Members shall not engage in any of the following acts:

7.2.1 Registration of false content during application or change.

7.2.2 Unauthorized alteration of information posted by the Company.

7.2.3 Transmitting or receiving information other than the information designated by the Company.

7.2.4 Infringing on the intellectual property rights of the Company or third parties.

7.2.5 Defaming the honor or disrupting the business of the Company or third parties.

7.2.6 Posting obscene or violent messages, etc.

7.2.7 Acts of non-compliance with member obligations.

7.2.8 Other acts violating relevant laws and regulations set by the Company.

8. Member's Responsibility for ID and Password

8.1 Members are responsible for managing their ID and password. All legal responsibilities related to these are borne by the member.

8.2 Members should not allow third parties to use their ID or password. However, this is an exception if the member consents to third-party use.

8.3 In the case of the previous paragraph, the member must notify the Company in advance. If the Company or service provision is affected by third-party use of the member's ID and password without prior notice, the member bears legal responsibility.

8.4 If the member's ID and password are stolen or used without authorization by a third party, the member must immediately notify the Company and follow the Company's instructions.

9. Company's Obligations

9.1 The Company shall not engage in acts prohibited by these terms or against public order and good morals and shall strive to provide services continuously and stably as specified in these terms.

9.2 The Company must have a security system to protect members' personal information (including credit information) to ensure safe internet service use.

9.3 If the Company causes damage to members by conducting unfair display or advertising activities under the Fair Labeling and Advertising Act regarding goods (products) or services, it is responsible for compensating for the damage.

10. Notification to Members

10.1 The Company may notify members related to changes in the site, guidance, etc.

10.2 When notifying members, the Company may use the email address or SMS submitted by the member during the application.

10.3 In the case of a notice to an unspecified large number of members, the Company may substitute individual notices by posting them on the site for at least one week. However, individual notifications are made for matters that have a significant impact on the member's transactions.

11. Protection of Personal Information

11.1 The Company basically does not collect or use members' personal information and collects the minimum personal information necessary for service provision.

11.2 The Company does not collect necessary information in advance when members register, but if identity verification is necessary for duty fulfillment, or for guidance, notification, etc., from the Company or site, specific personal information may be collected, but not otherwise.

11.3 When collecting and using members' personal information, the Company shall notify the purpose to the member and obtain consent.

11.4 The Company cannot use the collected personal information for purposes other than those, and if a new purpose of use arises or it is provided to third parties, the Company shall notify the purpose at the stage of use or provision and obtain consent. However, this is an exception in cases provided differently by relevant laws.

11.5 If the Company must obtain consent from members under paragraphs 2 and 3, it must specify or notify in advance the identity of the personal information manager (affiliation, name, phone number, other contact information), the purpose of collection and use of information, and matters related to the provision of information to third parties (recipient, purpose of provision, content of information to be provided, etc. as prescribed by the Act on Promotion of Information and Communications Network Utilization and Information Protection). Members may withdraw this consent at any time.

11.6 Members can request access to and correction of errors in their personal information held by the Company at any time, and the Company has the obligation to take necessary measures without delay. If a member requests correction of an error, the Company shall not use the personal information until the error is corrected. The procedure for access and correction of errors shall be as determined by the Company.

11.7 The Company shall limit the number of persons handling members' personal information to the minimum necessary for the protection of personal information.

11.8 The Company or third parties who have received personal information shall destroy the personal information without delay when the purpose of collecting or receiving personal information is achieved.

11.9 Other matters related to personal information are governed by the “Personal Information Protection Act”, “Act on Promotion of Information and Communications Network Utilization and Information Protection” and other relevant laws and the Company's personal information processing policy.

12. Ownership and Usage Restriction of Copyrights

12.1 Copyrights and other intellectual property rights in works created by the Company belong to the Company.

12.2 Members may not use information obtained by using the service, in which intellectual property rights are attributed to the Company, for commercial purposes without prior consent from the Company, nor allow it to be used by third parties.

13. Service Use Start and Hours

13.1 The Company shall start the service from the time it accepts the member's application for use. However, some services designated by the Company will start from a specified date.

13.2 If the Company cannot start the service due to business or technical difficulties, it will notify the member.

13.3 Site use is based on 24 hours a day, year-round as a principle. However, services may be temporarily suspended or discontinued due to business or technical reasons, and services may be temporarily suspended or discontinued during periods designated by the Company for service restructuring or operation. In such cases, the Company shall notify members in advance through the Mr. Space homepage.

13.4 The Company may temporarily suspend or discontinue all or part of the service without prior notice in case of emergency business or technical inspections or other unavoidable reasons.

13.5 The Company may set specific available hours for services and divide them into certain ranges.

14. Management of Posts

14.1 "Post" refers to writings, photos, various files, and internet URL links posted by members while using the Company's services.

14.2 All rights and responsibilities for posts created and registered by members belong to the member who posted them. The Company is not responsible unless there are special circumstances.

14.3 In the case of the previous paragraph, the copyright of the post created by the member belongs to the member. Members grant the Company the exclusive right to use their posts. The Company can use the posts created by members for search exposure, promotion, advertising, statistics, and other materials permanently and free of charge and can modify, replicate, and edit the posts within the necessary scope.

14.4 In the case of the previous paragraph, the member shall not object to the Company's re-editing of posts.

14.5 The Company may delete, restrict access, suspend posting, modify, move, or refuse registration of a member's post without prior notice according to the Company's policy if the post falls under any of the following items:

14.5.1 Infringing the rights, honor, or credit of the Company or third parties or other legitimate interests.

14.5.2 Giving severe offense to the Company or third parties.

14.5.3 Posting illegal content, obscenities, or youth-harmful media, advertising, or registering links to relevant sites.

14.5.4 Posting advertising or promotional content without the Company's prior approval or registering links to other sites for commercial purposes.

14.5.5 Including content related to criminal acts or considered related to crimes.

14.5.6 Causing severe harm to good customs and social order.

14.5.7 Posting content that infringes the intellectual property rights of the Company or third parties.

14.5.8 Posting political or religious content that contradicts the content of the Company's service provision.

14.5.9 Posting false facts as truth and hindering the Company's business (in this case, the Company can request verification of the facts and can take immediate action if there is no response twice).

14.5.10 Determined to be in violation of these terms or relevant laws.

14.6 Persons whose legal interests are infringed by posts under paragraph 2 can request the Company to suspend or delete the posts following the procedure prescribed by relevant laws.

14.7 If the Company bears responsibility to third parties due to paragraph 2, the member at fault must bear the same responsibility to the Company.

15. Termination of the Usage Contract

15.1 The Company may terminate the usage contract if the member falls under any of the following reasons:

15.1.1 Registration of false content during the application for membership.

15.1.2 Confirmed to fall under any of the items in Article 5, paragraph 3.

15.1.3 Conducting acts prohibited by these terms or against public order and good morals.

15.1.4 Infringing the rights, honor, credit, or other legitimate interests of the Company or third parties.

15.1.5 Conducting acts that foster distrust in the Company's products through unverified facts or rumors.

15.1.6 Hindering or attempting to hinder the smooth business activities of the Company by leaking price information, business secrets, know-how, etc., related to the Company's products.

15.1.7 Obtaining or attempting to obtain unjust benefits using one or multiple IDs (in this case, multiple IDs can also be terminated).

15.1.8 Other cases where the Company deems it necessary to refuse service provision or terminate the contract based on reasonable management and operational judgments.

15.2 The Company may immediately terminate the permanent usage contract and permanently suspend usage if the member violates laws such as the “Resident Registration Act”, “Copyright Act”, “Act on Promotion of Information and Communications Network Utilization and Information Protection”, illegal communication, hacking, and distribution of malicious programs. However, in this case, the facts can be clarified through law enforcement agencies.

15.3 The Company may notify the member of the termination of the usage contract through the email or SMS submitted during the application and may provide an opportunity to present their case before termination.

15.4 The usage contract is terminated at the time when the Company notifies the member of its intention to terminate the contract through the email or SMS submitted by the member during the application.

15.5 All damages arising in connection with the termination of the usage contract are the responsibility of the member, and the Company bears no responsibility.

16. Service Interruption

16.1 The Company may temporarily suspend the provision of services if necessary for maintenance, inspection, replacement, or repair of information and communication equipment, if the telecommunication service provider stops telecommunication services according to the Telecommunications Business Act, or in case of other force majeure reasons. Also, if there are obstacles to normal service use due to a national emergency, power outage, sudden influx of members, etc., the Company may limit or suspend all or part of the service.

16.2 If the Company becomes unable to provide services due to reasons such as business transition, abandonment of business, business transfer, integration between companies, etc., it may notify members through the email address or SMS submitted by the member during the application.

17. Compensation for Damages

17.1 Members must compensate for all damages incurred by the Company due to violation of these terms, and members cannot be exempted from responsibility unless they prove that there was no intention or negligence.

17.2 If the Company receives claims for damages or lawsuits, including various objections from third parties due to illegal acts or violation of these terms by the member while using the service, the member must indemnify the Company at their own responsibility and expense. If indemnification is not achieved, the member must compensate for all damages incurred by the Company.

18. Disclaimer

18.1 The Company is exempted from responsibility for providing services if it is unable to do so due to force majeure reasons such as war, fire, other natural disasters, or similar unavoidable circumstances.

18.2 The Company is not responsible for service use disturbances caused by the member's fault.

18.3 The Company is not responsible for any loss of expected profits by members using the service or any damage caused by data obtained through the service.

18.4 The final judgment on information obtained through the service and service use is the responsibility of the user. The Company is not responsible for the reliability, accuracy, etc., of information, data, and facts posted by members.

18.5 The Company is not responsible for any transactions conducted between members or between members and third parties mediated by the service.

18.6 The Company is not responsible for errors in devices (PCs, smartphones, and other wireless electronic communication devices, etc.) used to access the Company and site services, communication network errors of mobile telecommunication service providers, or program errors of location information service providers.

19. Dispute Resolution

19.1 The Company prioritizes handling complaints and opinions submitted by members. However, if prompt processing is difficult, the member will be immediately notified of the reason and processing schedule.

19.2 In case of an e-commerce dispute arising between the Company and a member, the member's request for damage relief can follow the mediation of the Fair Trade Commission or the dispute mediation agency entrusted by the city or provincial governor.

20. Governing Law and Jurisdiction

20.1 In case of a lawsuit arising from an e-commerce dispute between the Company and a member, the competent court shall be determined according to the Civil Procedure Act.

20.2 Korean laws apply to disputes arising during service use between the Company and members.

Addendum (February 14, 2024)

These terms apply from February 14, 2024.

SurplusGLOBAL, Inc. | 56, Seochon-ro, Namsa-eup, Cheoin-gu, Yongin-si, Gyeonggi-do, 17118, Korea | Tel: +82-31-728-1400 Fax: +82-31-728-1401

Copyright (c) SurplusGLOBAL, Inc. all rights reserved

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